@article {suter_measuring_2007, title = {Measuring key integration outcomes: a case study of a large urban health center}, journal = {Health Care Management Review}, volume = {32}, number = {3}, year = {2007}, pages = {226{\textendash}235}, issn = {0361-6274}, author = {Suter, Esther and Hyman, Melissa and Oelke, Nelly} }