@article {547, title = {Techniques for evaluating training programs}, journal = {Classic writings on instructional technology}, volume = {1}, year = {1996}, pages = {119}, url = {http://iptde.boisestate.edu/FileDepository.nsf/bf25ab0f47ba5dd785256499006b15a4/693b43c6386707fc872578150059c1f3/$FILE/Kirkpatrick_79.pdf}, author = {Kirkpatrick, Donald L} }