TY - JOUR T1 - Dealing with the complexity of evaluating knowledge transfer strategies: Guiding principles for developing valid instruments JF - Research Evaluation Y1 - 2016 A1 - Gervais, M-J A1 - Marion, C A1 - Dagenais, C A1 - Chicchio, F A1 - Houlfort, N VL - 25 UR - https://www.researchgate.net/profile/Francois_Chiocchio2/publication/285546453_Dealing_with_the_complexity_of_evaluating_knowledge_transfer_strategies_Guiding_principles_for_developing_valid_instruments/links/5687d3b608aebccc4e152dde.pdf IS - 1 ER - TY - JOUR T1 - Quel impact avons-nous? Vers l'élaboration d'un cadre pour rendre visibles les retombées du transfert des connaissances JF - Revue francophone de recherche sur le transfert et l'utilisation des connaissances Y1 - 2016 A1 - M.-J Gervais A1 - Souffez, K A1 - Ziam, S VL - 1:2 UR - http://r-libre.teluq.ca/725/1/Article%20TUC%20.pdf ER - TY - Generic T1 - From Research to a Web-Based Interactive Tool: Knowledge Transfer Within Social Services Organizations T2 - Proceedings of the 16th European Conference on Knowledge Management (University of Udine, Italy, 3-4 septembre 2015) Y1 - 2015 A1 - Houlfort, N A1 - Descheneaux, J A1 - Labelle, P A1 - Marion, C A1 - M.-J Gervais A1 - Martel, B ED - Garlatti, A ED - Massaro, M KW - choice of activity KW - knowledge transfer KW - social services organizations KW - web-based interactive tool AB -

Despite growing scientific evidence on knowledge utilization and transfer, knowledge transfer remains a critical issue for organizations in the social services network. Among the underlying reasons behind this perpetual problem, according to our organizational partners, are the difficulty of choosing the right knowledge transfer activity and a lack of understanding of how to implement a proper knowledge transfer process. Hence, based on our partners; concerns and the principle that knowledge transfer activities should match the organizational context and goals, we, in partnership with a community of practice, worked for just over two years to co-construct a tool that would help organizations choose the right activity and implement a proper, comprehensive knowledge transfer process. We examined five knowledge transfer projects in four different social services organizations. In addition to these five case studies, scoping studies on specific knowledge transfer activities were conducted and 18 community of practice meetings were held, allowing us to identify a common trajectory for knowledge transfer projects in the social services network as well as common facilitators and obstacles to such projects. Among the results, we found that organizations are likely to minimize the importance of analyzing their context, repeatedly choose the same familiar knowledge transfer activities and proceed following a one-time evaluation of the level of satisfaction with the activities. Findings also revealed that knowledge brokers and/or specific task forces, a gradation of measures (activities) and continuous evaluation of the process and effects are key factors in the success of a knowledge transfer process. Findings gained through these different methodologies were used to co-construct SACO, a web-based interactive tool to help social services organizations analyze their organizational context, choose the right set of knowledge transfer activities and implement them, identify the necessary support, and assess the knowledge transfer process as well as its impacts.

JF - Proceedings of the 16th European Conference on Knowledge Management (University of Udine, Italy, 3-4 septembre 2015) PB - Kidmore End, Academic Conferences International Limited CY - University of Udine, Italy SN - 1910810460 UR - http://search.proquest.com/docview/1728409046/fulltextPDF/FAE8ECE658784989PQ/1?accountid=14719 ER - TY - ABST T1 - Soutien à la structuration du transfert des connaissances en CRDITED Y1 - 2012 A1 - M.-J Gervais A1 - Proulx, R A1 - Chagnon, F ER - TY - RPRT T1 - Modélisation des déterminants et des retombées de l’application des connaissances issues de la recherche psychosociale : Partie II étude de validation Y1 - 2011 A1 - Chagnon, F A1 - M.-J Gervais KW - Chercheur KW - Determinant KW - Mesure KW - Modèle KW - Multidisciplinaire KW - Partenariat KW - Rapport ER - TY - JOUR T1 - Comparison of determinants of research knowledge utilization by practitioners and administrators in the field of child and family social services JF - practice Y1 - 2010 A1 - Chagnon, François A1 - Pouliot, Louise A1 - Malo, Claire A1 - M.-J Gervais A1 - Pigeon, Marie-Ève VL - 9 UR - http://implementationscience.biomedcentral.com/articles/10.1186/1748-5908-5-41 ER -