| Titre | Wikis for knowledge management: business cases, best practices, promises, & pitfalls |
| Publication Type | Book Chapter |
| Year of Publication | 2009 |
| Authors | Kussmaul, C., & Jack R. |
| Book Title | Web 2.0 |
| Pagination | 1–19 |
| Publisher | Springer |
| ISBN Number | 0-387-85894-6 |
| URL | http://s3.amazonaws.com/academia.edu.documents/29298225/web-2-0-the-business-model.9780387858944.37500.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1485298609&Signature=ikRsbg0XHSMOx8YMccwyNEH6mYM%3D&response-content-disposition=inline%3B%20filename%3D |